Trusted Store in Kolkata
Terms and Condition
Welcome to arnavtelecom.com. If you continue to browse and use this website you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Arnav Telecom Private Limited’s relationship with you in relation to this website.
Arnav Telecom is authorised to sell Mobile phones to accessories to consumers only, any retailer/distributor/Mobile shop owner placing multiple orders will be cancelled & all such entities will be penalised with 2% Payment Gateway Fee additionally on Top, We advise you to contact us directly for B2B enquirers (more than one purchase) to check with us before placing order.
The term ‘Arnav Telecom Private Limited’ or ‘us’ or ‘we’ refers to the owner of the website whose registered office is 129, Ananda Pally Mahamayatala, Garia, Kolkata-700084. The term ‘you’ refers to the user or viewer of our website.
The use of this website is subject to the following terms of use:
The content of the pages of this website is for your general information and use only. It is subject to change without notice.
Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products or information available through this website meet your specific requirements.
This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
All trademarks reproduced in this website which are not the property of, or licensed to, the operator are acknowledged on the website.
Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
You may not create a link to this website from another website or document without Arnav Telecom Private Limited’s prior written consent
Your use of this website and any dispute arising out of such use of the website is subject to the laws of India or other regulatory authority.
Only unsed and boxed handsets are eligible for exchange in case of incorrect delivery or logistics error.
Unless otherwise agreed in writing with Arnav Telecom Private Limited, your agreement with Arnav Telecom Private Limited will always include, at a minimum, the terms and conditions set out in this document. These are referred to below as the general terms
Accepting the terms:
In order to use the services, you must first agree to the terms. You may not use the services if you do not accept the terms.
Clicking to accept or agree to the terms:
where this option is made available to you by Arnav Telecom Private Limited in the user interface for any service; or by actually using the services. In this case, you understand and agree that Arnav Telecom Private Limited will treat your use of the services as acceptance of the terms from that point onwards.
You may not use the services and may not accept the terms if,
you are not of legal age to form a binding contract with Arnav TelecomPrivate Limited, or
you are a person barred from receiving the services under the laws of India.
Site content:
You acknowledge that the site contains information, data, software, photographs, graphics, videos, text, images, typefaces, sounds, and other material (collectively “content”) that are protected by copyrights, trademarks, or other proprietary rights, and that these rights are valid and protected in all forms, media and technologies existing now or hereinafter developed.
All content is copyrighted as a collective work under the Indian copyright laws and we own a copyright in the selection, coordination, arrangement, and enhancement of such content.
You may not modify, remove, delete, augment, add to, publish, transmit, participate in the transfer or sale of, create derivative works from, or in any way exploit any of the content, in whole or in part. If no specific restrictions are displayed, you may make copies of select portions of the content, provided that the copies are made only for your personal, information and non-commercial use and that you do not alter or modify the content in any way, and maintain any notices contained in the content, such as all copyright notices, trademark legends, or other proprietary rights notices.
In addition to the foregoing, use of any software content shall be governed by the software licence agreement accompanying such software if any
Online pricing and offers are valid for online customers only.
Advertisements:
Some of the services are supported by advertisements and sales promotions. These advertisements may be targeted to the content of information stored on the services, new launching, and queries made through the services or other information.
The manner, mode and extent of advertising by Arnav Telecom Private Limited on the services are subject to change without specific notice to you.
In consideration Arnav Telecom Private Limited granting you access to and use of the services, you agree that Arnav Telecom Private Limited may place such advertising on the services..
2 Hours Delivery
2 hours delivery service is available only if orders are placed during business hours from 10 am – 7 pm only (Sunday Holiday).
In case the phone of your choice is not in stock in the nearest store to your pin code, the delivery time might be increased by an hour but we will make sure the product reaches your doorstep at the earliest.
2 hour delivery service is not applicable for Xiaomi products. All Xiaomi mobile phones are available on store-pickup only.
Payment and billing:
You must select a payment method to pay us for any purchases you make from us. Every time you use the service, you reaffirm that
We or our authorized billing agents are authorized to charge your designated payment method.
We may submit charges incurred under your account for payment, and you will be responsible for such charges, even if your membership is cancelled or terminated. You agree that we may charge your payment method for all amounts due to us without additional notice or consent unless required otherwise by law.
You are responsible for all charges incurred under your account made by you or anyone who uses your account (including your children, family or friends).
We may, in our discretion, post charges to your payment method individually or may aggregate your charges with other purchases you make on the site and apply those charges to your next billing cycle. All purchases for mobile, services, accessories, and all subscriptions are final and non-refundable.
You must notify us about any billing problems or discrepancies within 5 days after they first appear on the statement you receive from your bank or Credit Card Company.
If you do not bring such problems or discrepancies to our attention within 5 days, you agree that you waive the right to dispute such problems or discrepancies.
In case of Order cancellation, the mode of payment will be done by transferring through NEFT or by giving cheque within 14 working days. (i.e. we can’t offer your payment as cash )
Proof of identification:
Arnav Telecom Private Limited reserves the right to ask for defined proof of identification at the time of delivery. Failure to provide the same to either the Arnav Telecom Private Limited or any of its associates can lead to cancellation of the order. In case of any gift items, the customer who has made the transaction online will have to provide his/her proof of identification.
Limitation of liability:
You hereby agree to fully indemnify, defend and hold our company and its parent and affiliates and their respective officers, directors, employees and licensors harmless from and against any and all claims, liability, losses, costs and expenses (including attorneys’ fees) incurred by you in connection with
Any use or alleged use of Arnav Telecom Private Limited/services through your account by any person, whether or not authorized by you;
The operation and content on your site or
Any breach of your representations and warranties and other covenants under this agreement
Applicable taxes:
Unless otherwise stated, all prices exclude value added tax (GST) / central sales tax and service tax as applicable in India.
Warranty:
Mobile handsets & chargers are warranted for a period defined by the respective manufactures agents defect in material & workmanship. Arnav Telecom Private Limited is not giving the warranty and does not hold out any warranty on products sold.
Arnav Telecom Private Limited will not be responsible for any defective/deficient or otherwise unsatisfactory products any such defective or deficient goods has to be repaired only by authorized service centre of the equipment manufacturer.
All the terms and conditions of Arnav Telecom Private Limited apply, subject to Kolkata jurisdiction. Goods once sold cannot be returned or exchanged.
Governing law and jurisdiction:
These terms and conditions shall be governed by and construed in accordance with the law of India and any legal discrepancy or disputes will be heard or proceed in the exclusive jurisdiction of the Indian courts at Kolkata, (West Bengal) India.
NO Cost EMI:
How does No Cost EMI work?
On completion of the purchase of your favorite product with No Cost EMI – your credit card will be initially blocked for the full purchase amount.
This will be converted into EMI by the bank in the next 4-7 working days.
You will get an instant discount equal to the interest payable at the time of order, i.e., the interest charged by the bank will be offered as an upfront discount, effectively making it No interest.
You will pay exactly the price of the product only and no extra costs pertaining to interest or processing fee.
For example: If you purchase a product worth Rs 25000 at a 3 month EMI plan and the interest charged by your bank is Rs 1500. Then, Rs 1500 will be given as an instant discount during payment and you will end up paying Rs 23500.
Order value = Rs 25000
Amount to be paid while purchase = Rs 23500 (Order Value – EMI interest = Rs 1500)
You will pay monthly installments of Rs 8333.
What will you be paying to the bank?
The discount of Rs 1500 will be given as a discount upfront during purchase.
The total amount you pay to the bank for the product will be equal to the price of the product as the interest charged by the bank has already been given as a discount. Hence, No cost EMI.
You will pay your bank the product cost split into instalments. The instant discount equal to the interest payable to the bank will be provided, thus making it no additional interest cost for you.
Cancellation of order only until the pickup of the product by the delivery person/Courier as the case may be
Cancellation may be requested by calling customer care or writing to support
In case of courier delivery & cancellation, refund of money after parcel is received at Origin and deduction of handling charges
Arnav Telecom reserves all rights, without any prejudice.
